551 pub Privacy Policy

1. Introduction

551 pub ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all players and visitors who use the 551 pub platform at 551pub.org. This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information in connection with your use of the 551 pub website, games, and related services (collectively, the "Platform").

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable PAGCOR data governance requirements. We encourage you to read this Policy carefully and contact us if you have any questions about how 551 pub handles your personal data.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, 551 pub is the personal information controller responsible for your personal data collected through the 551 pub Platform. All data processing activities described in this Policy are carried out by or on behalf of 551 pub in accordance with applicable Philippine law.

If you have any questions, concerns, or requests relating to your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

551 pub collects the following categories of personal data from players and visitors to the Platform:

3.1 Identity & Contact Data

• Full legal name
• Date of birth (for age verification — you must be 21 or older)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Government-issued identification document details (e.g., PhilSys ID, passport, driver's licence, UMID)

3.2 Financial Data

• GCash or PayMaya / Maya account details (mobile number associated with the account)
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank)
• Debit card details (card number, expiry date — stored in tokenised form only)
• Transaction history, deposit and withdrawal records

3.3 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the Platform
• Game history, session data, and wagering activity
• Login timestamps and session duration

3.4 Communications Data

• Records of your communications with 551 pub customer support
• Feedback, survey responses, and promotional opt-in preferences

4. How We Collect Your Data

551 pub collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and interact with the 551 pub Platform, including through cookies and similar tracking technologies (see Section 8).
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering (AML) screening services; payment data from payment processors such as GCash and Maya.

5. How We Use Your Personal Data

551 pub uses your personal data for the following purposes:

6. Legal Basis for Processing

551 pub processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations to you under the 551 pub Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting duties.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improving our services, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

551 pub does not sell your personal data. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:

• Payment processors: GCash, PayMaya / Maya, and banking partners, for the purpose of processing your deposits and withdrawals.
• KYC and AML service providers: Third-party identity verification and fraud screening services engaged to fulfil our regulatory compliance obligations.
• Game software providers: Licensed game developers whose titles are available on the 551 pub Platform, to the extent necessary for game operation and fairness auditing.
• IT and hosting providers: Cloud infrastructure and security service providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where required by law.
• Legal and professional advisers: Lawyers, auditors, and accountants, where necessary for legal proceedings or compliance purposes.

All third-party service providers engaged by 551 pub are contractually required to process your personal data only for the specified purpose and in accordance with applicable Philippine data protection law.

8. Cookies & Tracking Technologies

The 551 pub Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyse Platform usage. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and game display options, to personalise your experience on 551 pub.
• Analytics cookies: Collect anonymised data about how players use the Platform, helping us identify areas for improvement. Used only with your consent.
• Marketing cookies: Used to deliver relevant promotional content about 551 pub. Used only with your explicit consent.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 551 pub Platform.

9. Data Retention

551 pub retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Customer support communications: Retained for three (3) years from the date of the communication.
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymised or deleted.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for compliance documentation purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with 551 pub's data disposal procedures.

10. Data Security

551 pub implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 551 pub Platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Multi-factor authentication for administrative access to systems containing personal data.
• Incident response procedures and a data breach notification protocol compliant with NPC requirements.

11. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 551 pub:

• Right to be informed: The right to know what personal data 551 pub collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data 551 pub holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within thirty (30) days, as required by Philippine law.

12. Children's Privacy

The 551 pub Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. 551 pub does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately delete that data and close the associated account.

13. International Data Transfers

551 pub primarily processes your personal data within the Philippines. In certain circumstances, your data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software developers operating internationally.

Where such transfers occur, 551 pub ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law. We will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate protective measures.

14. Updates to This Privacy Policy

551 pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the 551 pub Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the 551 pub Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.

15. Contact Us & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 551 pub handles your personal data, please contact our Data Protection Officer:

Data Protection Officer — 551 pub
Email: [email protected]
General Support: [email protected]

We aim to respond to all privacy-related enquiries within fifteen (15) business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.